Listen01 · week 0A conversation and a site survey. We walk the space, map the network, and ask how you actually live or run the room. The system starts here, not with gear.You get: survey notes · a plain-language recommendation · a realistic budget range
Project02 · week 1–2We spec the full system — every speaker, keypad, switch and cable run — across whatever brands fit the job best. The proposal is a fixed spec with a fixed price.You get: full system design · fixed-price proposal, no “TBD” · timeline with install dates
Source & stage03 · week 2–4Authorized dealer channels only — full warranty, no gray-market gear. Everything is bench-built and tested in our shop first, so install day is assembly, not experimentation.You get: authorized sourcing on every line · pre-tested equipment · a confirmed schedule
Install04 · days, not weeksClean cable runs, labeled at both ends. Speakers flush and paint-ready. Racks you’d be proud to show guests. The founder is on site, on the tools.You get: an install that respects the space · documented cabling · daily updates
Calibrate & support05 · forever, if you likeAudio calibrated by measurement, video tuned to the room, scenes programmed to how you live — then a walkthrough until every button makes sense. A support plan keeps it dialed in for years.You get: measured calibration · as-built documentation · two-week check-in 