Effective July 24, 2026 · drafted in-house, pending review by a licensed Florida attorney
These terms are between you and Aevee LLC (“aevee”). They govern your use of aevee.co, the client portal, and purchases made through us. Installation and integration projects are governed first by your signed proposal or scope of work — if that document and these terms conflict, the signed document wins.
Proposals are fixed-price and line-itemed — no allowances, no “TBD”. Each proposal states its own pricing, payment schedule, and validity. Accepting a proposal (including e-signing one we send you) forms the agreement for that project.
You agree to give our team reasonable access to the site during scheduled work, and to tell us about anything on-site we should know about (alarm systems, pets, access rules, existing damage). If a visit can't happen as scheduled, tell us as early as you can and we'll rebook it.
Scope changes are written up as a change order with pricing before the work happens — no surprise line items on the final invoice.
Everything we sell is sourced through authorized channels and carries the full manufacturer warranty. Every aevee install includes its first 30 days of full support. After that, remote support and a guaranteed visit when a fix needs hands are covered by aevee care; parts, and work beyond keeping the installed system working as designed, are quoted and billed separately.
Shop orders are confirmed by invoice before anything ships or is scheduled. A few product lines are sold only as part of an installed system — the shop notes which. Equipment returns follow the manufacturer's policy for the product.
Invoices are due as stated on the invoice. Project payment schedules (typically staged across deposit, equipment, and completion) are stated in your proposal. We may pause scheduled work on accounts with overdue balances after letting you know.
Portal access is invite-only and tied to your project. Keep your sign-in to yourself, tell us if you think an account is compromised, and don't misuse the portal (probing, scraping, or accessing anything that isn't yours). We may suspend accounts that do.
Don't interfere with the site, attempt unauthorized access, or use content in ways that misrepresent aevee. The site and its content are provided for your information and for working with us.
The aevee name, marks, and site content belong to Aevee LLC. System designs and documentation we produce for your project are yours to use for that project and its ongoing service.
The website and portal are provided as-is. To the extent permitted by law, aevee's total liability arising from the site or a service is limited to the amounts you paid for the service at issue. Nothing here limits liability that can't be limited under Florida law, or the remedies stated in your signed project documents.
These terms are governed by Florida law, with venue in Miami-Dade County, Florida.
If these terms change, the new version is posted here with a new effective date. Questions: hello@aevee.co · (754) 219-7666.